Returns & Exchanges
At Topper Fine Jewelers, we want you to be completely satisfied with your luxury purchase. If for any reason you are not happy with your selection, we offer a 10-day return or exchange period for items in original, unworn condition.
Contact for Authorization
Email our concierge team or call our boutique to request a Return Merchandise Authorization (RMA) number and receive specialized shipping instructions.
Secure Packaging
Place the jewelry or timepiece in its original presentation box with all certificates, warranty cards, and manuals included to ensure a full refund.
Insured Shipping
Ship your package via a carrier with tracking and full insurance coverage to protect your high-value investment during transit back to our store.
Inspection and Refund
Once our master jewelers inspect the item to verify its condition, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing